GIS Events and Tours:Terms and Conditions

GIS Events and Tours T&Cs- 




Terms and conditions.


  1. A deposit must be paid to secure your place on a GIS Tour. Once you have paid your deposit you are legally obliged to fulfill this order.

  2. Customers must provide a  full name, email address and phone number of the lead booker.

  3. If you do not fulfill your order and GIS or yourself cannot resell this package, you will still have to pay for your order. (GIS will try its hardest in assisting you to sell your package and then after the sale is complete you will receive your payment)

  4. GIS Tour packages or event tickets are non-refundable unless GIS cancels the event or tour.

  5. All deposits are non-refundable but you can transfer them on to your friend, you need to let GIS know immediately if you intend to do this

  6. GIS will only issue a full refund if GIS cancels the event or tour.

  7.  Event ticket costs may be refunded at the discretion of the Event organiser if the customer can no longer attend an event due to the rescheduling of the event. (GIS will always try its hardest to get the ticket refund from the event organiser)

  8. In the event of a Tour being rescheduled GIS will arrange tickets and travel for the new date. If you cannot make the new date we will issue a travel credit note to the value of £45 to be used within 12 months and make an effort to reclaim your ticket cost from the organiser or help the customer sell their place.

  9. GIS reserves the right to deny any person access to any of its events or tours at any time.

  10. Customer resales of packages cannot be £10 more or less than the original tour price.

  11. GIS will not charge for a name change.

  12. If you cancel your place within 14 days of the event a £25 admin charge will occur.


Travelling with GIS


  1. GIS advises that you take adequate travel insurance and flight insurance.

  2. GIS advises that you book all hotels with free cancellation through

  3. Photo ID is required at Roll call.


By booking with GIS you agree to the following.


  1. The names and phone numbers of people in your party are required at roll call.

  2. You will provide photo id upon request.

  3. You must treat all GIS stewards, event staff and contractors with respect or a lifetime ban will follow.

  4. No talking to the drivers of the tour vehicles.

  5. No glass on the tour vehicles.

  6. No rude or aggressive behaviour.

  7. You will not tolerate discrimination at any level and any discrimination must be reported to an admin immedialty.

  8. No damage to the tour vehicles or you will be reported to local police

  9. You will act in a responsible and civilised manner whilst in the tour vehicles and at meeting points.

  10. You will clean away any rubbish you have made, failure to do so may result in a cleaning bill and a ban from using GIS.

GIS Events & Tours. Hardstyle and Hardcore Tickets and Travel.